Address
47084 Black Walnut Parkway
Woodsfield, OH 43793

Hours
Monday through Friday
8 AM - 4 PM

Outages

Outage May 25, 2024

9:15 PM
All customers are offline due to a power outage in Woodsfield. We will update when we have more information or when service has been restored.

9:35 PM
Service was restored at 9:22 PM. If you do not have service please power cycle your equipment.

We are closed on Monday in observance of Memorial Day. If you are having trouble with your service, please call 740-472-2003 and leave a message. We will return calls Tuesday morning.

Outage May 7, 2024

10:30 PM
All service was down from 9:30 PM to 10:30 PM due to a locked up switch at the Woodsfield tower. Everyone should be back online now. If you are still offline, please power cycle your equipment.

Outage April 26, 2024

10:20 AM
We experienced high latency and greatly reduced throughput from 9:45 AM to 10:05 AM. We are in contact with our upstream provider. We will update this post as necessary.

Outage April 9, 2024

1:00 PM
All service is down due to a power outage in Woodsfield.

3:20 PM
Service was restored at 2:25 PM. Please power cycle your equipment if you do not have service.

Laings repeater outage 4-1-2024

April 1, 2024

10:25 AM
The Laings repeater is down due to electrical work onsite. Service should be restored by noon. We will update once the repeater is back online.

11:15 AM
Service has been restored.

Sykes outage 3-13-2024

3:45 PM
The Sykes tower is down. We are in the process of troubleshooting.

4:25 PM
Service has been restored. The UPS dropped power. There was likely a power flicker and the UPS did not properly reset.

Scheduled maintenance 3-7-2024

Horizon (our fiber provider) will be performing maintenance March 7, 2024 from 12 AM to 6 AM. Outages are possible during this maintenance window.

Malaga tower outage

2-28-2024
9:20 AM
The Malaga tower is down due to the storm this morning. We will update this post once we are able to go on site to troubleshoot.

2:20 PM
The Malaga tower backhaul was hit by lightning. We are working to schedule climbers. We will post again when we have them scheduled.

3:00 PM
Service was restored to the Malaga tower at 12:35 PM. If you are still offline please power cycle your equipment. Instructions here. After power cycling if you do not have service please give us a call.

A huge thank you to everyone at Switzerland Water for helping us get Malaga back online so quickly!

2-12-2024 Outage

8:09 PM
All service went down at 7:41 PM. We are in contact with our upstream provider and will update when we have more information.

8:30 PM
Our upstream provider has an outage between Zanesville and Cambridge. They have crews enroute to begin troubleshooting.

2-13 8:05 AM
Service was restored at 2:35 AM. If you are still offline please power cycle your equipment. Instructions here.

Dairy tower outage 1-28-2024

11:00 AM
The Dairy tower is down due to a power outage.

1-29-2024 1:15 PM
Service was restored to the Dairy tower today at 9:45 AM. The power outage was caused by a house fire at the tower site.