Address
47084 Black Walnut Parkway
Woodsfield, OH 43793

Hours
Monday through Friday
8 AM - 4 PM

Privacy Policy

This privacy policy discloses the privacy practices for GMN Wireless Broadband (“GMN”). It will notify you of the following:

  • What personally identifiable information is collected from you, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing

We are the sole owners of the information collected from you. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. Other than to process payments, or when required to do so by law, we will not share your information with any third party outside of our organization.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given at the end of this privacy policy:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Broadband Internet Access Service

This section applies solely to our broadband Internet access service.

We do not inspect the content of traffic. We do not store traffic, provide traffic to third parties, or use traffic for non-network management purposes, unless required to do so by law.

We use real-time protocol and connection monitoring hardware when required for network management and troubleshooting purposes.

We store historical connection data for a period of one year. This data includes the amount of data transferred, latency information, and IP addresses assigned to the customer’s CPE or router. This data is used by us for network management and troubleshooting purposes.

We share this connection data, customer name, and customer service plan with our third party fq_codel congestion management provider for the purposes of congestion and network management.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 740-472-2003 or via email at support@gmn4u.com.